Posts Tagged ‘customer service’

Survey Reply

I received a reply to the email I sent my favorite place to stay on the North Shore of Lake Superior. After I read it I could only think that people running companies need to be people first before they are “running the company.” I feel like we need classes or training camps on how [...]

Survey

With the advent of new communication techniques companies are increasingly likely to cut out the middleman. In the past companies would hire people to get information from and about their clients. Now the company and the client just talk to each other with a very low barrier to entry, say email for instance. But as [...]